Within New Zealand
That's right, delivery of everything from Kookychoo is free within New Zealand.
Part of our promise is to make it easy for you to shop at Kookychoo. Shopping online and delivering straight to your door (for FREE), well, that's just lovely!!
Following receipt of your payment, your order will be dispatched within two working days (unless otherwise notified). Please allow approximately 1 – 3 working days thereafter for delivery.
All orders are typically delivered via Courierpost (or an equivalent quality logistics organisation), and can be delivered to rural addresses.
International
Currently we deliver (and accept payment from) Australia, USA, Canada, and the UK. If you reside in another country and wish to have an item shipped, please
contact us and we can advise of the delivery and payment options.
Your order will be charged in NZ$ at the delivery prices listed on this website. We can not advise of the exact timing of the delivery due to the number of variables, but typically internationally they are delivered within 2 weeks.
If you have any queries, please don't hesitate to
contact us
What happens if my order doesn't arrive?
The majority of Kookychoo's orders are dispatched using very reliable and professional courier companies.
Unfortunately things do go missing (even with couriers!) Should you find that this has happened, or you believe it's happening, rest assured, we have a solution to your problem.
Simply
send us an email with your order number and any other necessary detatils, and we will immediately follow this up for you.
The same process should be followed for;
- The wrong items being sent
- Damaged product
Please refer to our
returns policy to provide further assistance or
contact us
